[turbolink]

Welcome to the GLA forum. We've got an international group here with a variety of GLA derivatives, so adding your location, model and year to your member profile will assist others when you post. You can do so from the User CP link on the upper right of most browsers.

Your tailgate experience does not seem normal, but I won't venture technical analysis beyond that and what's in this thread. However, in the US, most dealers provide loaner cars while our MBs are in for service. Not sure if that's the case where you are located.