[wramir01]

Hello
Does anyone know if in the US, if scheduled maintenance is done by someone other than the dealer will the warranty be void?

 

[Boris_Balkan]

No they cannot void your warranty for maintenance done by an indy.

 

[AMGz]

Correct, as far as i'm aware all you need to do is make sure maintenance is actually being done and having a paper trail of it works even better in your favor.

 

[Boris_Balkan]

Correct, as far as i'm aware all you need to do is make sure maintenance is actually being done and having a paper trail of it works even better in your favor.

Yes, good point. Having maintenance records also helps when re-selling or trading-in

 

[HumblePie]

The thing to ask your indy shop is if they have a way to connect to the MB STAR (or whatever it's called now) computer to pull error codes, etc. Most of the ones I've been to cannot do this. They can perform your regular maintenance, often, at a pretty good discount to the dealer. That said, if your indy shop can't interface with the computer in the vehicle then you should take it into the dealer from time-to-time to get a report on what your computer is reporting. And, it should go without saying, any shop you take it to should be an authorized MB specialist.

 

[23481]

Magnuson-Moss Act specifically prohibits dealers to deny warranty protection to any consumer who chooses to do routine service maintenance work by himself (or herself) or by third party certified mechanic. The problem is that if you have a fault, only a MB certified mechanic will be able to pull it, interpret it correctly and clear it. However, I will stay with MB OEM parts during warranty period. Synthetic engine oils must meet 229.5 spec.

 

[Born2fly]

Right to repair Act like what was mentioned above by Hookah66.

 

[23481]

Magnuson-Moss Act

Right to repair Act like what was mentioned above by Hookah66.

There is a clear distinction between repair work under the warranty period and routine service maintenance work. The manufacturer retains the right to demand that any repair work during the warranty period to be performed by an authorized dealer, whether or not covered by warranty. The use of aftermarket products may also void the warranty.

This becomes contentious if one is involved in a collision, and the insurance will only cover for aftermarket parts. It is nice to know ahead where are the manufacturer's approved body shops in your respective area.

So it's possible that you will have repair work done by an authorized dealer (or body shop) during warranty period, and its costs is not covered by the warranty.