I'm curious if anyone else has run into this with a Mercedes before. I have the GLA 45 AMG which I got about 2 months ago. I've put about 3000 km's on it since getting it.
I came from a 2011 C250 4Matic that was fantastic. Sure it was a little sluggish but compared to my new car it was amazing. In the 4 years I had it, it never went in for anything more than regular maintenance.
My GLA 45 is nothing but headaches. There are a bunch of little annoyances with it that are really starting to bother me. Everything in the car rattles. Before taking possession of the car I mentioned to the sales rep (in writing) that they need to fix the rattles before I take it. He said they would look at it during the PDI. After I got the car it still had a bunch of rattles so I brought it in. They fixed some and seemed to have made others. I drove it on a road trip and I swear it sounded like the windows were going to rattle out of the doors at some points. After getting back from the trip, I called Mercedes Canada and asked if this was normal. They told me no and that the dealership will be calling me to look at the car again. They have the car now and I'm really doubtful that they'll be able to fix everything. Both loaners I've had were great. I had a CLA 250 and now I have a B250. They sound solid even when driving over rough surfaces. When I road tested my car with the service foreman this morning on a rough street, he said that they can't get rid of all the noises because the 45 has a stiff suspension. I also have trouble with the bluetooth at highway speeds where people can't really hear me. Again, when I asked them about that they said that my 45 has a performance exhaust and there's nothing they can do about it.
I know these are little things but they drive me crazy. I didn't dish out a boatload of cash to have these annoyances. I would understand if a sport model of a cheap car brand had these issues... but frankly I'm surprised that MB would be like this. These issues should have been addressed at the factory when they were engineering this car. I can't believe that on a Mercedes Benz I have to accept such B/S excuses. Personally I think that my particular car just wasn't manufactured well. Needless to say, I'm not happy.
Has anyone had any luck getting a dealer to exchange a car after driving it for a few months? I don't think I'd get the same car again though. Maybe a C400 or a GLK. Seems like they made those a little better.
I came from a 2011 C250 4Matic that was fantastic. Sure it was a little sluggish but compared to my new car it was amazing. In the 4 years I had it, it never went in for anything more than regular maintenance.
My GLA 45 is nothing but headaches. There are a bunch of little annoyances with it that are really starting to bother me. Everything in the car rattles. Before taking possession of the car I mentioned to the sales rep (in writing) that they need to fix the rattles before I take it. He said they would look at it during the PDI. After I got the car it still had a bunch of rattles so I brought it in. They fixed some and seemed to have made others. I drove it on a road trip and I swear it sounded like the windows were going to rattle out of the doors at some points. After getting back from the trip, I called Mercedes Canada and asked if this was normal. They told me no and that the dealership will be calling me to look at the car again. They have the car now and I'm really doubtful that they'll be able to fix everything. Both loaners I've had were great. I had a CLA 250 and now I have a B250. They sound solid even when driving over rough surfaces. When I road tested my car with the service foreman this morning on a rough street, he said that they can't get rid of all the noises because the 45 has a stiff suspension. I also have trouble with the bluetooth at highway speeds where people can't really hear me. Again, when I asked them about that they said that my 45 has a performance exhaust and there's nothing they can do about it.
I know these are little things but they drive me crazy. I didn't dish out a boatload of cash to have these annoyances. I would understand if a sport model of a cheap car brand had these issues... but frankly I'm surprised that MB would be like this. These issues should have been addressed at the factory when they were engineering this car. I can't believe that on a Mercedes Benz I have to accept such B/S excuses. Personally I think that my particular car just wasn't manufactured well. Needless to say, I'm not happy.
Has anyone had any luck getting a dealer to exchange a car after driving it for a few months? I don't think I'd get the same car again though. Maybe a C400 or a GLK. Seems like they made those a little better.