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Discussion Starter · #1 ·
Yesterday I received a safety recall from Mercedes on my new 2015 GLA250 purchased in November 2015. The posting of a pending recall was on their website prior to purchasing the vehicle and the dealer nor Mercedes Benz never disclosed the pending recall on their product. The recall is for a major repair involving camshaft replacement due to an incorrect weld by their vendor. This problem may cause the vehicle to stall without warning. My question to Mercedes and my lawyer is at what point do they have an obligation to inform the customer purchasing the car of the pending recall. I plan to inquire tomorrow with the Attorney General's office of my state. There is a significant amount of other details pertaining to the first vehicle that I returned a week earlier due to being a pre-certified problematic vehicle which was returned for a new purchase of a GLA-250. It appears that Mercedes waited until the end of December so that the vehicles could be sold to the public and then satisfying the matter through a recall. The problem can cause the engine to stall, if this occurs the engine cannot be restarted. If this occurs while driving there is a risk of a crash...:eek: Caveat emptor.
 

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I, like you appear to be, would be very disappointed - to put it mildly - with my dealership and with MB for their failure to inform me of such a material fact as this IF it was known by either of them at the time the vehicle was sold whether the law requires it or not. And it appears as though this is the second time it was done to you. WOW! As the ultimate resolution to your predicament appears to rest with the facts being applied to pertinent state and federal law, lawyering up could be the only source of straight answers you will get absent a very amenable dealer. I am just afraid you will find that it is not an economically feasible thing to pursue much further unless you can establish fraud, be allowed to sue (because of the arbitration agreement you probably signed) and are awarded lawyers fees/punitive damages. I wish you all the best.
 

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When we were getting our 2nd GLA, the dealer inventory had one car that had a configuration that suited us. It was marked "DO NOT SELL" - no reason given. Perhaps that was an affected model. Dealers shouldn't be selling a car with a recall obviously. I remember seeing this particular recall a few weeks ago and it affected a narrow range of vehicles thankfully. Sounds like a welding machine went bad for a few days kind of thing.
 

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Discussion Starter · #4 ·
Follow-up to my post:

It hinges on deceptive practice; whether or not it can be established is another matter. Yes, you are correct on the arbitration documents signed during the purchase. There are still other avenues to pursue which can be significant or maybe not so. The dealer can't claim they didn't know, as it's their business to know. Let's assume that the repair gets completed and then after the warranty window has passed a problem arises, now it's your problem. The automotive industry is all automated and when you have an engine repair to manually replace camshafts the tear down is significant. One other point of contention, the diminished value upon selling the car is insult to injury. Let's say there were two vehicles for sale and you had the history repair report on both; needless to say, you would choose the vehicle that did not go through major repair/recall. Very disappointing... Finally, customer satisfaction is determined after the sale.
 

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Discussion Starter · #5 ·
This happens to be my wife's vehicle and I'm very concerned about the safety factor that was overlooked to promote the sale. This may be the reason that the models were held-up at the port of entry; not sure on that. The problem was known as soon as their supplier/vendor informed them of the defective weld. I located the manufacturer's website on recalls the day after I purchased the vehicle by running the VIN, which indicated the problem was pending and would be determined toward the latter part of the month. This all sounds too convenient for coincidence.
 

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I have a feeling that the 2016's are affected to as my GLA250 has been in Baltimore port with the VPC since early November. However, no recall on the governments site. The VPC first said is was a recall to the dealer. When my dealer called back, they said they were waiting on a part. Interesting that no one knows whats going on after you have put your deposit down.
 

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I have a feeling that the 2016's are affected to as my GLA250 has been in Baltimore port with the VPC since early November. However, no recall on the governments site. The VPC first said is was a recall to the dealer. When my dealer called back, they said they were waiting on a part. Interesting that no one knows whats going on after you have put your deposit down.
My 2016 GLA250, built on 5 September, moved through the Long Beach VPC in about five days back in October. Most likely it's being held for one of the options you selected that's unique to US customers. From everything I've seen, the recall ended with engine or auto production through August 2015.
 

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I recall reading that it is due to one machine in the production line - so if there are 8 machines doing this task - 1 in 8 were affected during the time it was malfunctioning. So not every car will be affected I bet.
 

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My GLA Problems

I have 2015 GLA in 50 mile i call my sales rep for Noise and vibration problem
I visit 3 times for this problem ( last one with Mercedes Benz Specialist )
they told me this GLA have noise and vibration problem but we made like that
Now i try to sue Mercedes Benz and Dealer in Jan 2016

If any one join with us please sent note
Mike
 

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I have problem with My GLA250 2015 model . second day after i pickup my new GLA250 in September , I call my sales rep for Noise and vibration problem
after 3 visit they keep saying GLA250 have noise and vibration but this is normal because all. GLA250 have same problem
Now I will open lawsuit against to Mercedes USA and My Dealers in JAN 2016
I was waiting from MB quality car not ( Garbage Level Automobile= GLA )
Please join with us you do not need to join lawsuit but if you sent me your problem list with your GLA i can win the case means all we can win
Thanks
Mike
 

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GO TO --- safecar.gov ,and you can put in your VEH ID number and see it pulls up anything. Of course if Mercedes have not given this information to th e
government as soon as they discovered this safety issue, they are certainly liable for covering up a product that already has a serious dangerous part. I would love for
my attorney to get a hold of this, just the Public Relations on this issues, will kill Mercedes. What is happening to all these German car makers. Just look at VW
what they have done, and how much this is costing them.
 

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Recall GLA 250 2015 model

Hi, just posted a government website for checking Recalls from companies.
Just to check it out , all of you, that has a recall, go into the government
website and see if your ID is listed ,and was provided to the governement.
Just curious to see if everyone is listed that has this problems. Thanks
 

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I have problem with My GLA250 2015 model . second day after i pickup my new GLA250 in September , I call my sales rep for Noise and vibration problem
after 3 visit they keep saying GLA250 have noise and vibration but this is normal because all. GLA250 have same problem
Is your GLA 4Matic or FWD? What driving conditions does the noise and vibration occur at?

If you have 4Matic and are in ECO mode, driving at around 45 MPH, and the transmission showing it is in 7th gear, I would say that some vibration is normal. The 2 liter 4 cylinder engine is on the verge of lugging to provide fuel economy numbers.
 
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