[RamaGLA]

They can run a diagnostic to see exactly when it happened and at what speed. My car has done it 6 times since Ive owned it (GLA 250 4MATCI 2021 and it's been at the Dealership for 4 weeks then again now for 6 weeks. Once more and it is a LEMON.

does this mean that it qualifies as a lemon legally if it goes back to the shop a third time for the same problem? I'm not from USA and I know the rules vary state-to-state. If it automatically qualifies as a lemon, don't waste your time dealing with a buyback unless MB is gonna pay you significantly more than what you would get with a lemon case. if you're protected legally, then MBs issues with selling a branded car are not your problem to deal with. cut your losses and move on. but if your issues are not automatically a lemon case or MB offers you more than what you paid "for your troubles", take that instead.

warranty only means that any faults are fixed at the manufacturers cost. it doesn't really make a difference in this case because they haven't been able to solve the problem and haven't recalled the car. all the warranty is doing for you right now is preventing you paying labour/parts cost. once your warranty is up, you have a responsibly to pay out of pocket and may have a harder time with a lemon/buyback case

 

[DeNice05]

does this mean that it qualifies as a lemon legally if it goes back to the shop a third time for the same problem? I'm not from USA and I know the rules vary state-to-state. If it automatically qualifies as a lemon, don't waste your time dealing with a buyback unless MB is gonna pay you significantly more than what you would get with a lemon case. if you're protected legally, then MBs issues with selling a branded car are not your problem to deal with. cut your losses and move on. but if your issues are not automatically a lemon case or MB offers you more than what you paid "for your troubles", take that instead.

warranty only means that any faults are fixed at the manufacturers cost. it doesn't really make a difference in this case because they haven't been able to solve the problem and haven't recalled the car. all the warranty is doing for you right now is preventing you paying labour/parts cost. once your warranty is up, you have a responsibly to pay out of pocket and may have a harder time with a lemon/buyback case

Hi:

I called MB - USA Corporate this morning and initiated the Buy Back process. It will take 72 hours for them to initially look the case over. Given that my car is in it's 4th week at the Dealership with no communication about where it stands - other than they reopened the case with MB Engineering in Germany - this should bode well for me. I bought the car on August 31st with 14,400 miles on it and
the first time it slipped into Neutral was 2 weeks after I bought it. It has happened 5 more times since. (Once after they claimed to have fixed it, after having it for 4 weeks). All this time they have given me brand new loaners - 3 in total - so no complaints there.

MA has a very strict Lemon Law so if they decide not to Buy - Back - then I can try to pursue the Lemon Law.

 

[RamaGLA]

Hi:

I called MB - USA Corporate this morning and initiated the Buy Back process. It will take 72 hours for them to initially look the case over. Given that my car is in it's 4th week at the Dealership with no communication about where it stands - other than they reopened the case with MB Engineering in Germany - this should bode well for me. I bought the car on August 31st with 14,400 miles on it and
the first time it slipped into Neutral was 2 weeks after I bought it. It has happened 5 more times since. (Once after they claimed to have fixed it, after having it for 4 weeks). All this time they have given me brand new loaners - 3 in total - so no complaints there.

MA has a very strict Lemon Law so if they decide not to Buy - Back - then I can try to pursue the Lemon Law.

Glad you got the ball rolling. I’d suggest contacting an attorney just to make sure everything is done right. All the best, hope to see you in another GLA/Mercedes-Benz soon.