Join Date: May 2019
Location: Minnesota, USA
Car Year & Model: 2018 GLA45
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Update: I took the first steps.
No one else in my neighborhood uses 93, so no luck on that one. But I did go talk to the manager at the store. I had all the documentation I could find. At first they were very defensive, but I'm pretty good at diffusing tension, so we quickly got past that stage and began to work together effectively.
I asked if they've had any reports in the last 2 months for water in the gas, they said no, and they have a LOT of Corvettes and motorcycles come there for the 93 octane, and the main storage tank is refilled regularly.
They also have water sensors in the storage tanks, and print out reports of the water levels at least once per day for each tank. Those reports are saved. They printed a current report on the spot, and showed it to me. They also went to the office and pulled the records for the days before, during, and after when I purchased the gas. All the reports showed a water level of zero in the 93 octane tank, including the previous time I put gas in there a week earlier. The cheapo gas showed .77 inches of water in the tank, and says it amounts 12 gallons. So assuming the sensor in the 93 tank is functioning correctly, they have records showing that no water is present before or after my gas purchase. :/
The manager was very pleasant and helpful and is filing an official incident report with the parent company. Now I just wait and see if anything happens I guess? If they do get back to me, I will be sure to ask them how they know if the sensor in the 93 tank is actually functioning properly.
Overall I had no idea what to expect, and I assumed it would be a difficult scenario, but at least the initial contact was positive. Seems unlikely that I'll get anything reimbursed when they have data showing ZERO water levels though.
To hesitate is a waste of time.